How to tune alert templates and quiet hours
Alert policy settings help you reduce noise without missing critical incidents.
- Open your projects, open a website, click the settings icon, and scroll to "Alert policy template".
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Choose a preset in the "Preset" field:
- E-commerce for high sensitivity and more event types.
- Blog / content site for content-focused projects.
- SaaS / product site for product and uptime-focused monitoring.
- Custom if you want manual control in future iterations.
- Enable "Quiet hours" if you do not want notifications during specific local hours.
- Set "Quiet from", "Quiet to", and "Timezone", then click "Save settings".
- Make sure at least one delivery channel is connected (Telegram and/or Slack), otherwise alerts cannot be delivered.
Note: Quiet hours suppress alert delivery only. Monitoring checks still run and data is still collected.